Equipment Repairs
We have a dedicated in-house Engineer dealing with all equipment repairs and testing. Failure rates on electrical equipment can vary, and so one of the criteria we use for recommending products for purchase and/or installation is reliability. It is in our (and your) interest to supply you with reliable equipment.We endeavour to have the lowest rate of equipment failure as possible. However due to the nature of regular use at church inevitably things do get broken or develop a fault.
If you have a broken or faulty item within its warranty period (purchased from DM Music Ltd) then we will facilitate its repair or replacement under warranty by liasing with the manufacturer or supplier on your behalf. Similarly if the item is out of warranty we will liase with the manufacturer or supplier (or possibly a repair agent) to establish an estimate before repair and advise you of this accordingly.
Please arrange a repair by calling: 01582 761122 or emailing service@dmip.co.uk
Service Call Outs
Sometimes things don't work how they're supposed to! It could be human error, it could be a faulty or broken product or component, it could be somethings plugged into the wrong place or just not switched on at all. Whatever it is, you need to get it sorted, usually, 'as soon as possible'!The fastest way to request a Service Call is to fill out the Service Request form below in full.
We aim to reply to your request within 48hrs.
DM Installation Projects
Supporting the UK Church
The complete solution for Church Sound Reinforcement, Audio Visual and Loop System Installation.Arrange a visit, installation,
training or service call, today:
training or service call, today:
Call Now on:
01582 768844
email:
info@dmip.co.uk
- The DAC came today as expected and were very impressed indeed. They said they thought it was the best installation of a projector and screen that they had ever seen in a medieval church.David Cutts
St Margaret’s, Ipswich - A fantastic 4 days of effort, hard work and advice. An outstanding installation which matched the high level of professional conduct by the 3 workers. Thank you for the fantastic service!Steve Thompson
City Gates Christian Centre, Ilford - The Engineers have done a very neat job and it was a great pleasure to welcome them to All Saints Church.Keith Thacker
All Saints, Burnham-on-Crouch, Essex
- We were most impressed by the professionalism of your approach, from initial planning through to installation. We would certainly recommend DM to other churches.John Alpass
Holy Trinity, Claygate, Surrey - Please pass on my thanks to the team for the excellent job they did installing our new system. ...Very impressed with installation team and teaching sessionRevd Karen Knight
Old Independent Church, Haverhill - Just to let you know that the gear DM installed is great and has made a big difference to our sound.Adrian Rose
Linton Free Church, Cambridgshire
